1. Who we are

PED Solution Studio (“PED Solution”, “we”, “us”, or “our”) operates the website at pedsolution.com and related services, including contact forms, project enquiries, and session booking. If you have questions about this policy, contact us at support@pedsolution.com.

2. Information we collect

We may collect the following information when you interact with our site or services:

• Contact and enquiry data — name, email address, phone number, company details, and message content submitted through our forms.

• Booking data — name, email, phone, optional notes, selected session date and time, and timezone when you book a consultation.

• Technical data — IP address, browser type, device information, and usage data collected through cookies or similar technologies where applicable.

3. How we use your information

We use personal information to:

• Respond to enquiries and provide requested services.

• Schedule, confirm, and manage booked sessions.

• Send transactional emails such as confirmations and reminders.

• Improve our website, security, and user experience.

• Comply with legal obligations.

4. Google Calendar and Google Meet

When you book a session, we may create a calendar event on our connected Google Calendar account and generate a Google Meet link for your appointment. To enable this integration, our administrators connect Google Calendar through OAuth. Google may process data according to its own privacy policy. We only request calendar permissions needed to create, update, and cancel booking-related events.

5. Cookies and analytics

We may use cookies and similar technologies for essential site functionality, preferences, and analytics where enabled. You can manage cookie preferences through our cookie banner where available. Non-essential cookies are used only with your consent where required by law.

6. Sharing and processors

We do not sell your personal information. We may share data with trusted service providers that help us operate our website and communications, such as email delivery and hosting providers, only to the extent necessary to provide those services. These providers are required to protect your data.

7. Data retention

We retain personal information only for as long as needed to fulfil the purposes described in this policy, including responding to enquiries, managing bookings, and meeting legal or accounting requirements.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, contact support@pedsolution.com.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of our services after changes constitutes acceptance of the updated policy.